FAQ

Q: How do I place an order?

A: To place an order, simply add the items you want to your cart, then proceed to checkout. You will be asked to enter your shipping and payment information before submitting your order.

Q: What payment methods do you accept?

A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal and Apple Pay.

Q: How long will it take to receive my order?

A: Shipping times vary depending on your location. Shipping typically takes 3-7 days after processing your order. 

Q: What is your return policy?

A: We offer a 30-day free return policy for all items after receiving them. If you are not satisfied with your purchase, you can return it for a refund or exchange. Please see our Returns page for more information.

Q: Do you offer international shipping?

A: Yes, we offer international shipping to most countries. However, shipping times and fees may vary depending on your location. While we try our best to avoid them, we are not responsible for any brokerage and/or customs fees you may receive. 

Q: How can I track my order?

A: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on our website or through the shipping carrier's website.

Q: What if my item arrives damaged?

A: If your item arrives damaged, please contact our customer support team immediately with photos of the damage. We will work with you to resolve the issue and provide a replacement or refund if necessary.

Q: How can I contact customer support?

A: You can reach our customer support team by filling out the form in the "Contact Us" page and we will reach out to you.