Shipping policy

Thank you for choosing to shop with Hikari Frames. We take pride in providing high-quality products and excellent customer service. We want to ensure that you receive your order as quickly and efficiently as possible.

We offer standard shipping to North America (Including Mexico), Europe, Australia, New Zealand, and parts of Asia. We aim to have all orders processed within 48 hours of order placement, and shipping times may vary depending on the destination, shipping carrier, and any unforeseen circumstances such as weather or natural disasters.  While we cannot control these factors, we will do our best to communicate any delays and ensure that you receive your order as soon as possible. However, typically, orders should arrive within 3-7 days of shipping. While we try our best to avoid them, we are not responsible for any brokerage and/or customs fees you may receive. 

Once your order has been shipped, you will receive an email with the tracking information, allowing you to keep track of your package. 

At Hikari Frames, we value your business and want to ensure that you are completely satisfied with your purchase. If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. We are always here to help.